Target Operating Model (TOM)

Digital transformation – curse or blessing?

Digital transformation – curse or blessing?

The digital transformation is a central topic of modern companies and is often regarded as a „curse or blessing“. While it offers enormous opportunities, it also harbors challenges, in particular when it's about preserving company values and corporate culture.

Challenges of the digital transformation

  1. Technological adaptation:
    Studies show that many companies have difficulties integrating digital technologies effectively. The Digitalization Index 2023 of the Institute of the German Economy makes clear that above all small and medium-sized enterprises (SMEs) lag behind.
  2. Cultural change
    Digital transformation requires a corporate culture that fosters innovation and accepts failures. This represents a challenge, since traditional structures are often deeply anchored.
  3. Skilled-worker shortage:
    According to the Adobe study, the technological state of a company is decisive for its attractiveness as an employer.
     

Success factors for the transformation

  1. Holistic approach:
    Companies have to not only introduce technologies, but also rethink processes and business models. Change management is essential here.
  2. Employee integration:
    Transparent communication and trainings help to reduce fears and foster acceptance.
  3. Investments in technology:
    Companies that implement digital solutions early grow, according to the Accenture study, five times faster than latecomers.
     

Digitalization with foresight: Sustainability and employee orientation in focus
 

Industry associations like Bitkom recommend implementing the digital transformation with care, so that companies act sustainably and at the same time employee-oriented.

For that, well-thought-out strategies and a close coordination between leaders as well as the colleagues in the business departments are needed.

A vivid best-practice example is provided by one of our customer companies: In the course of the digitalization strategy, internal training programs were introduced for all staff. This way, employees could build up competencies early and were at the same time actively involved in the development of new processes. This approach not only fostered the understanding of new technologies, but also ensured a sustainable cultural change in the company.

The digital transformation is neither curse nor blessing – it's a necessity. With the right strategy, companies can increase their competitiveness without losing their identity.

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The human success factor: why organizational change management is decisive for your digital transformation
Organizational Change Management
Digital transformations such as the migration to SAP S/4HANA rarely fail because of the technology, but because of the underestimated human factor. Structured, data-driven Organizational Change Management (OCM) secures acceptance from the start, empowers leaders, and demonstrably increases the chances of successful change. Because in the end, systems only change successfully when employees actively support them.